Privacy Policy

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Privacy Policy

Effective date: October 24, 2026

Wicked Warren's Pies & Pints ("Wicked Warren's," "we," "us") is operated by Wicked Warrens LLC. This policy explains what information we collect through wickedwarrens.com (the "Site") and at our restaurants, how we use it, and the choices you have.

Our locations:

Warren: 330 Pennsylvania Ave. W, Warren, PA 16365, (814) 433-2739

Jamestown: 119 West 3rd Street, Jamestown, NY 14701, (716) 484-4070

1. Information we collect

Information you give us:

- Contact details such as your name, email address, phone number and mailing address, when you create an account, place an order, sign up for our emails, book an event or send us a message through a contact form.

- Order details, such as the items you buy, pickup or delivery details and any notes you include.

- Job application details, such as your resume, work history and availability, when you apply for a position with us.

- Anything else you choose to send us, such as feedback, event inquiries or booking requests.

Payment information:

Card payments on the Site are handled by our payment processor. We do not see or store your full card number. In our restaurants, card payments are processed through our point-of-sale system and its payment processor.

Information collected automatically:

When you visit the Site, our website provider and analytics tools may collect your IP address, browser and device type, the pages you view, how you arrived at the Site and the date and time of your visit. This is done with cookies and similar technologies (see section 4).

2. How we use your information

We use your information to:

- Process and fulfill your orders, gift card purchases and event bookings.

- Run your account and respond to your questions.

- Send you order confirmations and other messages about your purchases.

- Send you news, events and offers by email, if you have signed up. You can unsubscribe at any time using the link in any email.

- Review job applications.

- Understand how the Site is used so we can improve it.

- Protect against fraud, abuse and security problems, and comply with the law.

3. How we share your information

We do not sell your personal information.

We share information only with:

- Service providers who help us run our business, such as our website and email host, payment processors, our point-of-sale system, online ordering and delivery partners (for example DoorDash or Uber Eats, when you order through them), and our accounting and email marketing tools. They may use your information only to provide services to us.

- Authorities, when the law requires it or to protect the rights, property or safety of our customers, staff or business.

- A buyer or successor, if our business or a location is sold or transferred.

If you order through a third-party delivery app, that company's own privacy policy also applies to the information you give it.

4. Cookies and analytics

The Site uses cookies to keep you signed in, remember your cart and measure site traffic. When you first visit, you can accept or decline non-essential cookies using the banner on the Site. You can also block or delete cookies in your browser settings, though some features (such as signing in or checking out) may not work without them.

Some forms on the Site use Google reCAPTCHA to block spam. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

5. Email marketing

If you join our email list, we will send you news about events, specials and our locations. Every email includes an unsubscribe link, or you can email info@wickedwarrens.com to be removed. We may still send you messages about an order you placed.

6. Age

We serve alcohol, and our Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

7. How long we keep information

We keep information for as long as we need it for the purposes above, for example to complete orders, keep business and tax records and meet legal requirements. Job applications are kept for a reasonable period in case another position opens, unless you ask us to delete yours.

8. How we protect information

We use reasonable administrative, technical and physical safeguards to protect your information. No website or system is completely secure, so we cannot guarantee absolute security. If a security breach affects your personal information, we will notify you as required by law.

9. Your choices

You can:

- Update your account details by signing in to your account on the Site.

- Unsubscribe from marketing emails at any time.

- Ask us what personal information we hold about you, or ask us to correct or delete it, by emailing info@wickedwarrens.com. We may need to keep some information to meet legal or record-keeping requirements.

10. Links to other sites

The Site may link to other websites, such as social media pages and delivery apps. We are not responsible for their privacy practices, so please read their policies.

11. Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last changed. Continuing to use the Site after a change means you accept the updated policy.

12. Contact us

Questions about this policy or your information:

Email: info@wickedwarrens.com

Mail: Wicked Warrens LLC, 330 Pennsylvania Ave. W, Warren, PA 16365

Phone: (814) 433-2739 (Warren) or (716) 484-4070 (Jamestown)